Contact Us

At we are always interested in hearing from our customers, whether it’s a question about our service, products or even a suggestion about our website.

Main Customer Service Line:

1300 VETSHOP (1 300 838 746)
(Optus & Vodafone users please note. Some people using Optus or Vodaphone services have reported difficulties connecting via our 1300 number. If you have a problem, please dial +61 first or call one of our other customer service lines below)

Call Centre Hours of Operation:

9:00 am to 5:00 pm Monday to Friday Australian Eastern Standard Time


Our Address (open to the public):

Unit 5, 42 Owen Creek Rd, Forest Glen QLD, Australia 4556.

Our Mailing Address: PO BOX 5007, SCMC QLD, Australia 4560.