How to Order

How to Order Online

  • Select the product you wish to buy by searching or browsing the product categories and placing it in your shopping cart.
  • Click checkout and follow the easy step by step process.
  • If you are a returning customer, sign into your account using your email account and password. If you're a new customer, complete the simple "new account sign up" process (you can login or sign up either before or during the checkout process).
  • You can pay online using your Visa or Mastercard or if you prefer, select "Paypal" to pay using your Paypal account or Amex or Discover Card.


How to Order by Phone

Simply call one of our customer care specialists on 1-300 VETSHOP (1300 838 746)
(9 am to 5 pm Monday to Friday AEST) for only the cost of a local call and they will be pleased to place your order for you.

If you have any problems ordering, you can call us on 1300 VETSHOP for only the cost of a local call (9 am to 5 pm Monday to Friday Brisbane AEST) or email [email protected].

Our customer care centre is open from 9:00 am to 5:00 pm Monday to Friday AEST (Brisbane).

Get $10 off your first order.*

Join us to receive exclusive content, pet health advice and much more.  

*Minimum spend $100. Coupon code is one use only.