Customer Reviews

We are constantly delighted with the overwhelming support shown by our customers.  We love to hear our customers tell us that they appreciate the effort we put into customer service and sourcing the best products at low prices. So we would like to say a BIG thank you for all the great support you have given us. It made us even more determined to provide you real value for money products and services. 

The feedback and comments on this page are genuine. We do not edit. We do not spice it up. The only change is that we will not publish the full name of our customers for obvious security reasons and privacy protection. These comments are the reflection of our core mission and credibility – real, registered and qualified vets since 1999 with nearly a decade of customer service excellence.

We'd also love to hear what you think about our service, so please email us at [email protected] and let us know what you think (you can even include a photo of your pet!).


  • Easy and accessible
    Excellent prices on a wide range of products with comparisons made easy and accessible. (via Google)
  • Highly recommend Vetshop Australia
    I received my purchase extremely quickly and it was so much cheaper. I highly recommend Vetshop Australia (via Google)
  • Can recommend!
    Really helped me and my cat over quarantine by making it easy to order cat food online and get it delivered to my door. Can recommend! (via Google)
  • Thank you so much
    My pup was suffering from a bad yeast infection in jis ear. As Covid19 was raging I could not get a vet appointment. Rang the Vet Shop they gave me advice on a cleanser and antibacterial ear drops. They rushed the order through for me as promised and Boo is on hos way to recovery. Thank you so much. (via Google)
  • Good prices
    Slower shipping with the pandemic but price is worth it. (via Google)
  • Easy to order
    Great service, quick delivery and found it very easy to order. (via Google)
  • Decent price
    I am able to get all the pet products I need at a decent price and in a decent amount of time as well! (via Google)
  • Great business
    Have been dealing with vetshop Australia now for a couple of years and they are always prompt, courteous, well priced and easy to deal with. A great company that always deliver well above expectations and nothing is too much trouble. Great business. (via Google)
  • The website was quick to find the product I was looking for
    Ordered heart worm pills. Not only was the price low. It arrived very quickly & I live in NYC. I will definitely order products again. Finally a company that doesn’t rip customers off regarding price. (via Google)
  • Great service
    The service was great. The product was as requested
  • Would recommend
    Wonderful people and great prices on pet products. Would recommend to anyone who loves their pet. (via Google)
  • Fair cost and fast delivery
    Awesome service. Fair cost and fast delivery. Will be a long term customer. Thanks (via Google)
  • Would recommend
    I love that I could purchase what I needed for a ferrel cat with ear mites that were driving him crazy without a prescription because even though he is very tame and loving now I wouldn't be able to crate him to take him to the vet. (via Email)
  • Good experience
    VetShop Australia could provide a product my usual supplier had run out of. Old supplier failed to advise the product was out of stock , in spite of auto reorder status, until my own supply had all but expired. VetShop Australia not only had it in stock, but it was less expensive. They shipped immediately and it was delivered within a few days of ordering. (via Womo)
  • Recommended!
    We ordered supplies for our Yorkie. Fast easy service and great prices. recommended! (via Google)